Bookings are only confirmed once an initial deposit has been paid. No refund will be issued for any bookings cancelled within 30 days of agreed arrival date.
All fees due are payable on arrival at Puggeroomie (unless otherwise arranged) and have been agreed prior to drop-off.
All late collection fees are payable if booking exceeds actual hours booked.
Dogs staying with Puggeroomie must be up-to-date with their vaccinations, anti-flea and anti-worm treatments. Evidence of vaccinations should be provided upon arrival.
Although we do not insist dogs are inoculated against kennel cough, we advise you discuss this with your vet prior to boarding at Puggeroomie. If you choose not to vaccinate against kennel cough you should note that Puiggeroomie are not liable for any illnesses or infections picked up as a result from walking your dog in public places such as fields, woods and parks. Please note that any dogs showing signs of kennel cough will be turned away.
You will need to supply the necessary amount of dog food for the duration of your dog’s stay. If additional food is required, you agree upon presentation of a receipt to refund Puggeroomie when you collect your dog.
Details of a UK contact must be provided in case of an emergency. The contact provided should be aware he/she will make the final decisions regarding your dog’s treatment and he/she will provide the necessary payment to the vets whilst your dog boards with Puggeroomie. If an emergency contact is not provided or cannot be reached within a reasonable timeframe then you agree to Puggeroomie and the veterinary surgeon making a joint decision based on the best interests of your dog. You also agree upon presentation of a receipt to refund Puggeroomie of any vet fees incurred when you collect your dog.
You must confirm that your dogs(s) are adequately house trained and that any excessive soiling because of lack of house training may result in a soiling fee being charged, which will be commensurate with all costs arising from rectifying any damage caused.
Dogs can only be walked off lead with the owner’s permission
Dogs requiring medication will need signed owners consent.
Dogs requiring baths and quick cleaning during their stay will need signed owners consent.
We are unable to accept dogs with aggression problems towards other dogs or people and subject to the terms of the Dangerous Dogs Act 1991.
Dog Hybrids registered under the Dangerous Wild Animal Act 1976 (eg wolf hybrids) are not accepted for home boarding.
Entire males and bitches in season, or bitches due to be in season during the period of boarding will not be boarded with other dogs from other families or with resident dogs.
Temperament, gender, age and size are taken into consideration.
You are happy and adhere to Puggeroomie ‘Privacy & Data Protection’ rules and guidelines.
The Pugs and I Would Love to Have You Visit us Soon.
I am Fully Insured.
I have a Clean CRB/DBS record.
I am Trained in Canine First Aid
I am Licensed through Eastleigh Borough Council.
I am DEFRA Compliant with Transporting Animals.
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