HOW DOES IT WORK? 
​1) Once we receive your initial enquiry we will check our diary to see if we have availability for the dates you need.

2) If your dates are available we will then invite you to a 'Meet & Greet' hosted in our family home.

3) After your 'Meet & Greet' if you are happy and would to go ahead with your booking we will then send you an invoice. 

4) On receipt of a small deposit to secure your booking, we then ask you to complete our short online booking form and a dog care form.

5) Once we have all the documentation we need for your dog(s) stay and to adhere to our five star licence, it's time to think about packing for your dogs holiday. 

7) TIME TO HOLIDAY! YEHAW!
We look forward to your arrival date and sharing some good times!

​Once you have registered with Puggeroomie all repetitive bookings do not involve any more form filling. However, we do ask you keep us up to date of any personal detail changes.
*Please also refer from our website menu tabs titled home boarding, terms and conditions and frequently asked questions for more information.

​DEPOSIT
Puggeroomie charge a small deposit in order to secure your booking. This is deducted from the total cost and is non refundable. This is to discourage last-minute cancellations, which prevent us from being able to offer our services to other customers who are in need of home boarding for their dog(s).

ARRIVAL TIMES
Arrival times are between 8am - 10am. 

DEPATURE TIMES
Collection times are between 8am - 10am.
If you do not require an overnight stay collection is by 6pm
*Please note if your collection time falls between 8am and 10am the price is included with boarding at Puggeroomie.
If your collection needs to be after 10am an additional price will then apply conditional to the length of stay required. This must be agreed prior to boarding and is subject to availability due to our licence numbers and conditions. 

LATE COLLECTION FEE
If pre-arranged collection times are not adhered to late collection fees will incur. Puggeroomie will allow an hours grace period to account for traffic disruptions etc After an hour a fee of £10 per dog will be charged.

FLEXIBILITY ON BOOKINGS
Puggeroomie can offer flexibly on arrival and departure times to accommodate your plans. However this must be agreed in advance. 

Christmas and New Year are charged at a double rate.
​Please enquire for more details.
SERVICE
MON TO SUN
+ FAMILY DOGS
STAYCATION (OVERNIGHT)
​'Our sought after 'pyjama parties'
from £25.00
DISCOUNTED
STAYCATION 
(DAY)
​'A sunrise to sunset retreat'
£23.00
Based on 10 hours stay 8am to 6pm
DISCOUNTED
BANK HOLIDAY
Incur additional charge of £10.00 per dog. Additional family dogs £5.00.
CHRISTMAS AND NYE
DOUBLE RATE

Pet Transportation 

Why not book our pet transportation service to collect and deliver your pet?
Prices for Puggeroomie Pet Transportation Services
At Puggeroomie all dogs can travel safely inside our beautifully designed DEFRA Compliant van. If you decide you would like this service please contact us to discuss arrangements.
Puggeroomie offer a free Pet Transportation service to local customers. Free to local 'roomies'.  If you live a little further away, then we carefully negotiate a price based on time and distance of travel.