As we approach the month of May, many of our adorable 'roomies' and their owners will be arriving and departing on the same days.
Puggeroomie will be running to our maximum licenced numbers on many days.
In this wonderful busy time, we politely ask if you could allow us to warmly welcome one customer at a time and enable us to say our fond farewells to one customer at a time.
All our arrivals and departures will take place safely outside. We highly recommend that if you arrive and can see that another customer is on our driveway to kindly wait inside your vehicle until we are free to warmly welcome you.
Thank you muchly in advance for allowing us a safe space to operate in a busy time. x
The following Rules & Regulations have been put into place at Puggeroomie Limited to operate safely within a time of Covid -19 virus.
All arrivals and departures are between 8am and 10am unless we have agreed prior to your staycation.
Steve and I would both like to thank you for being such loyal and consistent customers to Puggeroomie Limited over these last years.
Your satisfaction is particularly important to us, and we hope we have been successful in providing you with excellent customer service and delivering the highest level of pet pampering for your adorable little ones.
After extensive market research we have now decided to increase our service prices. This increase take effect from tomorrow (14/04/2021).
This price increase is minimal, and something we must do to continue to provide you with the quality you have come to expect. Our new prices will be displayed on our website and our Facebook page within the next couple of days.
If you have any questions or concerns, please do not hesitate to contact us.
Steve and Joe x
Kobe, Rosie, Poldark, Demelza and Bardolino x
IMPORTANT NOTICE – LOCKDOWN EASING
Due to bookings being in high demand unfortunately, we are no longer able to provisionally book or hold any dates. To secure ALL bookings we do ask for a small deposit to be paid. If any enquired dates are not secured within 24 hours they will become available to all other clients wishing to secure their holidays.
Ten Hours Staycay and Five Hours Staycay:
Our ‘Sunrise to Sunset Retreat’ services can be used as a day care service, a taster service, or additional hours that you may need for a later collection when home boarding at Puggeroomie.
Due to our ‘Full Belly Rub’ ‘Pajama parties’ home boarding service being in high demand, unfortunately we are unable to offer a more frequent, more regular, more routine day care service.
New Admin Office Opening Hours:
Monday to Friday 8am to 5pm
Any enquiries received over the weekends will be responded to on Mondays.
We do check vaccinations at Puggeroomie. We politely ask that all dogs must be treated for fleas and worms two weeks prior to boarding.
Licence & Insurance:
We hold a five star at higher standard animal boarding licence. We are fully insured in all aspects of our business through Pet Plan Sanctuary.
Exercise and Enrichment:
All dogs will be exercised and stimulated following your instructions. We tailor to suit your needs.
Online accounts and paperwork:
Please make sure all your details are kept up to date with us. The more information you provide is much better for us.
We post four updates a day onto our facebook page. We can also update you privately through WhatsApp and/or via email.
This is a subject we do not mention a lot because it can raise all sorts of anxieties. We want you all to know at Puggeroomie we are aware there have been increased reports of dog theft and attempted dog theft within this uncertain time of a pandemic.
We want to reassure you all that at Puggeroomie we are continuing to do whatever it takes to always keep us all safe.
If you book our pet transportation service, We use our signed van to collect your dog(s) or to deliver your dog(s) back home to you. However, I no longer use my signed van on our longer dog walking adventures. Especially in the more rural of locations. Living in Lee On The Solent we have so many adventures from just a mini kong ball throw away.
We have recording CCTV around the clock. I no longer film myself or Steve LIVE on facebook anymore. We no longer tag in places and you will see little of our family home (interior) on social media too.
We always refer to dogs that share time with us as our adorable ‘roomie' or 'roomies’.
From a crime point of view dog names can often lead to the fact that an address is currently unoccupied.
We photo edit all pet tags so personal details cannot be seen or zoomed in on social media.
We also tag all dogs in our care with our details.
Terms and Conditions:
Acceptance of a booking will confirm you also agree to our terms and conditions.
Puggeroomie contact details:
For all general and booking enquires: Puggeroomie@gmail.com
Text/Voicemail/WhatsApp: Joe Lee @ Puggeroomie 07584 829228
TIK TOK puggeroomie
The normal routine of Puggeroomie is that when our adorable ‘roomies’ check out, we then share our fond farewell post.
With you, you deserve so much more. Hence this letter.
You arrived for your staycation with us on Saturday 19th December 2020. We were so excited we bought you a Christmas present. A little stocking to hang on our mantelpiece in time for ‘Santapaws’.
On Christmas day after enjoying our huge festive feasts, we relaxed in our lounge. All our bellies felt like they were touching the ceiling. Still to this day, I am not sure who farted but ‘hi five Boris’ didn’t we all giggle.
Not only have bought us much laughter you have also brightened our inside world within a time the outside world has seemed in a pickle.
In National Lockdown, we welcomed in the new year, celebrated Burns Night, Valentines Day and Pancake Day.
Normally, our customers thank us for caring for their dogs in their absence but on this occasion Steve and I both would like to thank your Pugmom and Pugdad for allowing us to share 68 days wonderful days with you. So much so we have bought them both a Thank you present.
Our Facebook, Google and Tik Tok followers fell in love with you, as did we, as did our very own resident pug Rosie. From your big fluffy paws to your cheesy weesy ears. You are a one and only, rarity. Gorgeous Boy!
So today, you check out of Puggeroomie. Leaving with more than you arrived. You really enjoyed all your online shopping! Spending your wired from abroad ‘puggy pocket money’ from your pug parents. From your very own new cloud nine calming bed, treats, toys, food and all the little presents from Puggeroomie you needed an extra few bags helping you pack today.
Sharing time with you has been more than an absolute pleasure that for once in my life, I am lost for words.
A fond farewell Boris. Until we meet again.
Steve and Joe x