Steve and I would both like to thank you for being such loyal and consistent customers to Puggeroomie Limited over these last years.
Your satisfaction is particularly important to us, and we hope we have been successful in providing you with excellent customer service and delivering the highest level of pet pampering for your adorable little ones.
After extensive market research we have now decided to increase our service prices. This increase take effect from tomorrow (14/04/2021).
This price increase is minimal, and something we must do to continue to provide you with the quality you have come to expect. Our new prices will be displayed on our website and our Facebook page within the next couple of days.
If you have any questions or concerns, please do not hesitate to contact us.
Steve and Joe x
Kobe, Rosie, Poldark, Demelza and Bardolino x
IMPORTANT NOTICE – LOCKDOWN EASING
Due to bookings being in high demand unfortunately, we are no longer able to provisionally book or hold any dates. To secure ALL bookings we do ask for a small deposit to be paid. If any enquired dates are not secured within 24 hours they will become available to all other clients wishing to secure their holidays.
Ten Hours Staycay and Five Hours Staycay:
Our ‘Sunrise to Sunset Retreat’ services can be used as a day care service, a taster service, or additional hours that you may need for a later collection when home boarding at Puggeroomie.
Due to our ‘Full Belly Rub’ ‘Pajama parties’ home boarding service being in high demand, unfortunately we are unable to offer a more frequent, more regular, more routine day care service.
New Admin Office Opening Hours:
Monday to Friday 8am to 5pm
Any enquiries received over the weekends will be responded to on Mondays.
We do check vaccinations at Puggeroomie. We politely ask that all dogs must be treated for fleas and worms two weeks prior to boarding.
Licence & Insurance:
We hold a five star at higher standard animal boarding licence. We are fully insured in all aspects of our business through Pet Plan Sanctuary.
Exercise and Enrichment:
All dogs will be exercised and stimulated following your instructions. We tailor to suit your needs.
Online accounts and paperwork:
Please make sure all your details are kept up to date with us. The more information you provide is much better for us.
We post four updates a day onto our facebook page. We can also update you privately through WhatsApp and/or via email.
This is a subject we do not mention a lot because it can raise all sorts of anxieties. We want you all to know at Puggeroomie we are aware there have been increased reports of dog theft and attempted dog theft within this uncertain time of a pandemic.
We want to reassure you all that at Puggeroomie we are continuing to do whatever it takes to always keep us all safe.
If you book our pet transportation service, We use our signed van to collect your dog(s) or to deliver your dog(s) back home to you. However, I no longer use my signed van on our longer dog walking adventures. Especially in the more rural of locations. Living in Lee On The Solent we have so many adventures from just a mini kong ball throw away.
We have recording CCTV around the clock. I no longer film myself or Steve LIVE on facebook anymore. We no longer tag in places and you will see little of our family home (interior) on social media too.
We always refer to dogs that share time with us as our adorable ‘roomie' or 'roomies’.
From a crime point of view dog names can often lead to the fact that an address is currently unoccupied.
We photo edit all pet tags so personal details cannot be seen or zoomed in on social media.
We also tag all dogs in our care with our details.
Terms and Conditions:
Acceptance of a booking will confirm you also agree to our terms and conditions.
Puggeroomie contact details:
For all general and booking enquires: Puggeroomie@gmail.com
Text/Voicemail/WhatsApp: Joe Lee @ Puggeroomie 07584 829228
TIK TOK puggeroomie